Privacy Policy

Last updated August 23, 2022

This privacy policy for Friends of the Mountain View Library (the “Friends,” “we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

Visit our website at, or any website of ours that links to this privacy notice.

Engage with us in other ways, including contacting us, carrying out a financial transaction with us, volunteering with us or attending any of our events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at

You may also write to us at:

Privacy Matters
Friends of the Mountain View Library
585 Franklin Street
Mountain View, CA 94041-1906

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Friends of the Mountain View Library and the Services, the choices you make, and the products and features you use.

Communications: When you send us email or letters we may retain those messages. When you sign up for our mailing list, we keep your address. When you call us we may retain notes on the conversation.

Purchases/Payments/Donations: For example, if you pay for a membership or donate to us via PayPal or by check, we save some personal information passed on to us by PayPal or on your check or envelope. We sometimes use Square for credit card payments when you buy items from us such as books and media. Similarly, we save some personal information from Square transactions. Such personal information may include your name, mailing address and your email address. We never see your credit card numbers.

Website visit tracking: We use information about website visits, provided to us by Google Analytics and your web browser, to improve our web pages or solve technical problems. This information may include your Internet Protocol (IP) address and browser and device characteristics. We do not pass on the Google Analytics or browser information to anyone else.

Cookies and log files: Like many businesses, we also collect information through cookies saved by our website. You can find out more about this in our Cookie Notice.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. For example, to respond to emails, letters, phone calls and online payments and for our normal operations. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

The information we collect is used to improve the content of our website, shared with agents or contractors who assist in providing support for our internal operations, used by us to contact visitors and to protect against misuse or unauthorized use of our website.

We may share aggregated, non-personal information with third parties. Such information does not identify you individually.

Except as required to comply with the law, the Friends of the Mountain View Library never shares or sells your information.

How do we keep your information safe? We ask our volunteers to take reasonable precautions and follow procedures we have developed to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

What about links to external websites? Our website includes links to third party, external websites. We do not make any claims or guarantees about those sites, and are not responsible for their privacy policies. When visiting those sites you will be subject to the terms and policies of those sites.

For how long do we keep your information? We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

To delete, review or change your Friends membership, please email your request to us at

Upon receiving your request to terminate your membership, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

California residents have the right to request and obtain from us, information about personal information we disclosed to third parties for direct marketing purposes. However we do not disclose any of your information to third parties for these purposes.

How do you exercise your rights? The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

We may make updates to this privacy policy from time to time. For example, to stay compliant with relevant laws. Check the revised date at the beginning of this page to find out when we last updated it.

We thank Termly’s Privacy Policy Generator for helping us to create this notice about our Privacy Policy.